Privacy Policy
Your privacy is important to Big Self School. Please read this privacy notice carefully as it contains important information on who we are, and how we collect, store, and share your personal information.
1. Who We Are
Glad Lab, LLC (doing business as Big Self School) collects, uses and is responsible for certain personal information about you.
2. Children's Online Privacy Protection Act
This website and any products and services offered herein are not intended for persons under the age of 13. Big Self School does not knowingly collect information from anyone under 13 years of age. Big Self School prohibits children under the age of 13 from using all interactive portions of this website, including leaving any comments, filling out forms, or otherwise submitting information. Big Self School will not knowingly collect personally identifiable information from children under 13. If Big Self School learns it has any information or content from anyone under the age of 13, it will delete that information.
3. The Personal Information We Collect and Use
a. Information Collected by Us
Big Self School may collect, use, and is responsible for certain personal information that you provide when you voluntarily sign up for e-mails or free gifts, register for a class or presentation, leave comments, order a service or product, fill out any type of form, access private membership pages, or otherwise contact Big Self School via an online form or e-mail.
The information collected may include your name, e-mail, address, phone number, and/or billing information. You are not required to provide any personally identifiable information to merely access or visit this website.
Big Self School may collect domain information and "cookies" (small files saved on your hard drive by your web browser) to analyze website performance, track user patterns, save information from your previous visits and customize your experience.
b. Information Collected from Other Sources
We also obtain name, address, email address and payment information from other third-party sources, such as Stripe, MailChimp, and Zapier.
c. How We Use Your Personal Information
Big Self School collects such information in order to send e-mails, fulfill orders, deliver services and products, complete customer transactions, oversee contests and promotions and improve website performance and customer service.
d. Who We Share Your Personal Information With
We respect your privacy and will never sell, trade or transfer your personally identifiable information to third parties (beyond what is necessary for fulfilling a customer transaction or for the basic functionality of an online service) without your consent.
e. Whether Information Has to Be Provided by You and Why
The provision of name, email, and shipping address is required from you to enable us to fulfill orders and deliver goods. We do not require you to provide any personal data in order to access the public areas of our website.
f. How Long Your Personal Information Will Be Kept
We will hold all non-client personal data until you let us know you would like for us to delete it. We will hold all client and customer personal data in our files for six years.
g. Online Data Partners and Interest-Based Advertising
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
4. Transfer of Information Out of the EEA
This website is operated in the United States. If you are located in the EEA, any information you provide will be transferred to the United States. By using this website, you consent to this transfer.
While the US does not have the same data protection laws as the UK and EEA, any transfer of your personal information will be subject to safeguards designed to protect your privacy rights.
5. Your Rights
If you are covered by the General Data Protection Regulation, you have a number of important rights free of charge. In summary, those include rights to:
- Fair processing and transparency over how we use your information
- Access to your personal information
- Require us to correct any mistakes in your information
- Require the erasure of personal information in certain situations
- Object to processing for direct marketing
- Object to decisions being taken by automated means
6. Keeping Your Information Secure
We have appropriate security measures in place to prevent personal information from being accidentally lost, used or accessed in an unauthorized way.
We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.
7. Links to Other Sites
Any products or services reached through a third-party link are subject to separate privacy policies. Big Self School is not responsible for or liable for any content on or actions taken by such third-party websites.
8. Changes to This Privacy Notice
This policy is effective as of August 20, 2020, and was last updated on June 12, 2026. We may change, modify or update this Privacy Policy at any time. When we do, we will post the revised policy on this page and update the date shown above.
9. How to Contact Us
If you have any questions or concerns about this Privacy Policy, please contact Shelley Prevost, CEO, at shelley@bigselfschool.com, or PO Box 352 Signal Mountain, TN 37377.