The art of managing our emotions while still effectively communicating through hard conversations is one of the most important social skills we can learn. And one of the hardest.
When the stakes and emotions are high and the opinions seem diametrically opposed, our sense of calm and reason go out the door. When things get emotional, we feel the need to defend and protect ourselves from feelings of rejection, embarrassment, and shame. And when we get “triggered” we default into pre-conditioned stress-induced patterns of responding that are unhelpful. These responses get in the way of our real desire — to be seen and heard and to feel connected.
In this current political and cultural climate where different viewpoints are accelerating and on full display, and where remote work makes communicating well even harder, the skills you learn in this workshop will help you navigate tricky terrain. Whether it’s a conversation with mom and dad about the 2020 election, giving challenging feedback to a colleague, or attending a neighborhood potluck where differing opinions about social distancing abound, you will be armed to take on these conversations with unflappable poise and a realistic goal in mind.
We all have psychological “ghosts” that we bring into our communication. When things get tense, they tend to come out, uninvited, and with gusto. This two-hour workshop will give you the tools and strategies for developing self-awareness around your ghosts — your unacknowledged needs and fears, your conversational patterns, and your conflict-style. You’ll also learn strategies for self-regulating with empathy and curiosity.
Who should attend:
This workshop is for anyone who wants to navigate difficult conversations with more diplomacy, ease, and wisdom. If you are experiencing — or are planning to experience — hard conversations with family, friends, or colleagues, these skills will help you enter into the conversations with deeper psychological insights into why you do what you do, and why your conversation partner does what she does.
This workshop is most helpful for people who seek more than to be “right.” Are you ready to enter conversations with a realistic goal, driven by empathy, and need a framework for getting there? This workshop is for you.